:root{
  --bg:#0B0E13; --bg2:#10141B; --s1:#151A22; --s2:#1B212B; --s3:#232A36;
  --line:rgba(255,255,255,.07); --line2:rgba(255,255,255,.12);
  --tx:#EEF1F5; --mu:#8C95A4; --mu2:#5E6775;
  --ac:#FF7A59; --ac2:#FFB04A; --acg:linear-gradient(135deg,#FF7A59 0%,#FF9A4F 55%,#FFB547 100%);
  --ok:#36D6AE; --okb:rgba(54,214,174,.12); --wa:#FFC24D; --er:#FF5D6C; --erb:rgba(255,93,108,.12);
  --r:18px; --r2:24px;
  --ease:cubic-bezier(.22,1,.36,1); --spring:cubic-bezier(.34,1.56,.64,1);
  --safe-b:env(safe-area-inset-bottom,0px);
  --fd:'Fraunces',Georgia,serif; --fb:'Manrope',system-ui,-apple-system,sans-serif;
}
*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}
html,body{margin:0;height:100%;background:var(--bg);color:var(--tx);font:500 15px/1.45 var(--fb);overscroll-behavior:none}
body{-webkit-font-smoothing:antialiased;overflow:hidden}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer;border:0;background:none;padding:0}
a{color:var(--ac);text-decoration:none}
::selection{background:rgba(255,122,89,.35)}
.noise{position:fixed;inset:0;pointer-events:none;opacity:.035;z-index:0;
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='160' height='160'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='3' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)'/%3E%3C/svg%3E")}
.glow{position:fixed;width:520px;height:520px;border-radius:50%;filter:blur(90px);opacity:.16;pointer-events:none;z-index:0;
  background:radial-gradient(circle,#FF7A59,transparent 65%);top:-260px;right:-200px;animation:drift 18s ease-in-out infinite alternate}
.glow.b{background:radial-gradient(circle,#2F6BFF,transparent 65%);opacity:.10;top:auto;bottom:-300px;left:-240px;right:auto;animation-duration:24s}
@keyframes drift{to{transform:translate(-60px,50px) scale(1.15)}}

#root{position:relative;z-index:1;height:100%;display:flex;flex-direction:column}
.view{flex:1;overflow-y:auto;overflow-x:hidden;-webkit-overflow-scrolling:touch;padding:14px 16px calc(110px + var(--safe-b))}
.view.enter{animation:viewIn .5s var(--ease) both}
.view.enter.back{animation-name:viewBack}
@keyframes viewIn{from{opacity:0;transform:translateY(14px) scale(.985)}to{opacity:1;transform:none}}
@keyframes viewBack{from{opacity:0;transform:translateX(-18px)}to{opacity:1;transform:none}}
.st>*{animation:rise .55s var(--ease) both}
.st>*:nth-child(1){animation-delay:.02s}.st>*:nth-child(2){animation-delay:.06s}.st>*:nth-child(3){animation-delay:.10s}
.st>*:nth-child(4){animation-delay:.14s}.st>*:nth-child(5){animation-delay:.18s}.st>*:nth-child(6){animation-delay:.22s}
.st>*:nth-child(7){animation-delay:.26s}.st>*:nth-child(8){animation-delay:.30s}.st>*:nth-child(n+9){animation-delay:.33s}
@keyframes rise{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:none}}

/* header */
.hd{display:flex;align-items:center;gap:12px;margin:4px 0 18px}
.hd .t{flex:1;min-width:0}
.eyebrow{font:700 11px/1 var(--fb);letter-spacing:.16em;text-transform:uppercase;color:var(--ac)}
h1{font:600 30px/1.05 var(--fd);letter-spacing:-.02em;margin:6px 0 0}
h1 em{font-style:italic;font-weight:500;background:var(--acg);-webkit-background-clip:text;background-clip:text;color:transparent}
h2{font:600 22px/1.15 var(--fd);margin:0 0 6px;letter-spacing:-.01em}
h3{font:700 15px/1.3 var(--fb);margin:0}
.sub{color:var(--mu);font-size:14px}
.small{font-size:12.5px;color:var(--mu)}
.sec{margin:22px 0 10px;display:flex;align-items:center;justify-content:space-between}
.sec .eyebrow{color:var(--mu)}

/* logo */
.logo{width:44px;height:44px;flex:none;border-radius:14px;background:var(--s2);border:1px solid var(--line2);display:grid;place-items:center;position:relative;overflow:hidden}
.logo svg{width:28px;height:28px}
.logo.big{width:88px;height:88px;border-radius:28px}
.logo.big svg{width:56px;height:56px}

/* cards */
.card{background:linear-gradient(180deg,var(--s1),rgba(21,26,34,.86));border:1px solid var(--line);border-radius:var(--r2);padding:16px;position:relative}
.card+.card{margin-top:10px}
.press{transition:transform .25s var(--spring),background .2s,border-color .2s}
.press:active{transform:scale(.975)}
.row{display:flex;align-items:center;gap:12px}
.col{display:flex;flex-direction:column;gap:10px}
.grow{flex:1;min-width:0}
.ellipsis{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:52px;padding:0 22px;border-radius:16px;
  font:700 15px/1 var(--fb);letter-spacing:.01em;transition:transform .25s var(--spring),opacity .2s,box-shadow .3s;position:relative;overflow:hidden;width:100%}
.btn:active{transform:scale(.97)}
.btn.p{background:var(--acg);color:#1A0C06;box-shadow:0 10px 30px -10px rgba(255,122,89,.65)}
.btn.p::after{content:"";position:absolute;inset:0;background:linear-gradient(110deg,transparent 30%,rgba(255,255,255,.45) 50%,transparent 70%);transform:translateX(-120%);animation:shine 3.6s ease-in-out infinite}
@keyframes shine{0%,60%{transform:translateX(-120%)}100%{transform:translateX(120%)}}
.btn.s{background:var(--s2);border:1px solid var(--line2);color:var(--tx)}
.btn.ok{background:var(--ok);color:#04261D;box-shadow:0 10px 30px -12px rgba(54,214,174,.6)}
.btn.g{background:transparent;color:var(--mu);height:44px}
.btn.d{background:var(--erb);color:var(--er);border:1px solid rgba(255,93,108,.25)}
.btn.sm{height:38px;border-radius:12px;padding:0 14px;font-size:13.5px;width:auto}
.btn[disabled]{opacity:.38;pointer-events:none}
.btn>svg{width:20px;height:20px;flex:none}
.btn .spin{width:18px;height:18px;border:2.5px solid currentColor;border-right-color:transparent;border-radius:50%;animation:rot .7s linear infinite}
@keyframes rot{to{transform:rotate(360deg)}}
.icon-btn{width:42px;height:42px;border-radius:14px;background:var(--s2);border:1px solid var(--line);display:grid;place-items:center;position:relative;flex:none;transition:transform .25s var(--spring)}
.icon-btn:active{transform:scale(.92)}
.icon-btn svg{width:20px;height:20px}
.dot{position:absolute;top:-4px;right:-4px;min-width:18px;height:18px;border-radius:9px;background:var(--ac);color:#1A0C06;font:800 10.5px/18px var(--fb);text-align:center;padding:0 5px;box-shadow:0 0 0 3px var(--bg);animation:pop .5s var(--spring)}
@keyframes pop{from{transform:scale(0)}to{transform:scale(1)}}

/* chips */
.chips{display:flex;gap:8px;overflow-x:auto;padding:2px 16px;margin:0 -16px;scrollbar-width:none}
.chips::-webkit-scrollbar{display:none}
.chips.wrap{flex-wrap:wrap;overflow:visible;padding:0;margin:0}
.chip{flex:none;height:36px;padding:0 14px;border-radius:12px;background:var(--s1);border:1px solid var(--line);color:var(--mu);font:600 13.5px/34px var(--fb);white-space:nowrap;transition:all .25s var(--ease)}
.chip.on{background:rgba(255,122,89,.14);border-color:rgba(255,122,89,.45);color:#FFB49F}
.chip:active{transform:scale(.95)}
.tag{display:inline-flex;align-items:center;gap:5px;height:24px;padding:0 9px;border-radius:8px;background:var(--s3);color:var(--mu);font:700 11.5px/1 var(--fb)}
.tag.ok{background:var(--okb);color:var(--ok)}.tag.ac{background:rgba(255,122,89,.14);color:#FFA48A}
.tag.wa{background:rgba(255,194,77,.12);color:var(--wa)}.tag.er{background:var(--erb);color:var(--er)}

/* inputs */
.field{display:flex;flex-direction:column;gap:7px;margin-bottom:14px}
.field label{font:700 12px/1 var(--fb);color:var(--mu);letter-spacing:.04em}
.inp{width:100%;height:52px;padding:0 16px;border-radius:15px;background:var(--bg2);border:1px solid var(--line2);outline:0;transition:border-color .2s,box-shadow .25s}
textarea.inp{height:auto;min-height:110px;padding:14px 16px;resize:none;line-height:1.45}
.inp:focus{border-color:rgba(255,122,89,.6);box-shadow:0 0 0 4px rgba(255,122,89,.12)}
.inp::placeholder{color:var(--mu2)}
select.inp{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%238C95A4' stroke-width='2' fill='none'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 16px center}
.code-inp{text-align:center;font:800 24px/1 var(--fb);letter-spacing:.3em;text-transform:uppercase;height:64px}
.check{display:flex;gap:12px;align-items:flex-start;padding:14px;border-radius:16px;background:var(--bg2);border:1px solid var(--line);cursor:pointer;transition:border-color .2s}
.check.on{border-color:rgba(54,214,174,.4)}
.check .box{width:24px;height:24px;flex:none;border-radius:8px;border:2px solid var(--line2);display:grid;place-items:center;transition:all .3s var(--spring)}
.check.on .box{background:var(--ok);border-color:var(--ok);transform:scale(1.06)}
.check .box svg{width:14px;height:14px;opacity:0;transform:scale(.4);transition:all .3s var(--spring)}
.check.on .box svg{opacity:1;transform:none}
.counter{text-align:right;font-size:11.5px;color:var(--mu2);margin-top:-8px}
.hint{display:flex;gap:10px;padding:12px 14px;border-radius:14px;background:rgba(255,194,77,.07);border:1px solid rgba(255,194,77,.18);color:#E9D4A6;font-size:13px;line-height:1.45}
.hint.blue{background:rgba(87,140,255,.07);border-color:rgba(87,140,255,.2);color:#B9CBF4}
.hint svg{width:18px;height:18px;flex:none;margin-top:1px}

/* request card in feed */
.rq{display:flex;gap:14px;align-items:stretch;padding:12px}
.ph{width:92px;height:116px;flex:none;border-radius:16px;background:var(--s3);overflow:hidden;position:relative}
.ph img{width:100%;height:100%;object-fit:cover;display:block;opacity:0;transform:scale(1.06);transition:opacity .5s,transform .8s var(--ease);-webkit-user-drag:none;user-select:none;-webkit-touch-callout:none;pointer-events:none}
.ph img.ld{opacity:1;transform:none}
.ph .shield{position:absolute;inset:0}
.sk{background:linear-gradient(100deg,var(--s2) 30%,var(--s3) 50%,var(--s2) 70%);background-size:300% 100%;animation:sk 1.4s ease-in-out infinite}
@keyframes sk{from{background-position:100% 0}to{background-position:0 0}}
.rq .info{flex:1;min-width:0;display:flex;flex-direction:column;gap:6px;padding:4px 0}
.rq .pos{font:600 18px/1.15 var(--fd)}
.rq .meta{display:flex;flex-wrap:wrap;gap:6px}
.rq .foot{margin-top:auto;display:flex;align-items:center;gap:8px;color:var(--mu);font-size:12.5px}
.av-stack{display:flex}
.av-stack i{width:22px;height:22px;border-radius:50%;background:var(--ok);border:2px solid var(--s1);margin-left:-7px;display:grid;place-items:center;font:800 9px/1 var(--fb);color:#04261D;font-style:normal}
.av-stack i:first-child{margin-left:0}

/* detail */
.hero-photo{position:relative;border-radius:28px;overflow:hidden;background:var(--s2);aspect-ratio:4/5;margin:0 -2px;box-shadow:0 30px 60px -30px rgba(0,0,0,.8)}
.hero-photo img{width:100%;height:100%;object-fit:cover;display:block;opacity:0;transform:scale(1.04);transition:opacity .6s,transform 1.2s var(--ease);user-select:none;-webkit-user-drag:none;-webkit-touch-callout:none;pointer-events:none}
.hero-photo img.ld{opacity:1;transform:none}
.hero-photo .shield{position:absolute;inset:0}
.hero-photo .grad{position:absolute;inset:auto 0 0 0;height:55%;background:linear-gradient(180deg,transparent,rgba(11,14,19,.92));pointer-events:none}
.hero-photo .cap{position:absolute;left:18px;right:18px;bottom:16px}
.hero-photo .cap .pos{font:600 30px/1.02 var(--fd);letter-spacing:-.02em}
.conf{position:absolute;top:14px;left:14px;display:flex;align-items:center;gap:6px;height:28px;padding:0 10px;border-radius:10px;background:rgba(11,14,19,.62);backdrop-filter:blur(10px);font:800 10.5px/1 var(--fb);letter-spacing:.12em;text-transform:uppercase;color:#FFB49F}
.conf svg{width:13px;height:13px}
.neutral{font:500 17px/1.45 var(--fd);font-style:italic;color:#D6DAE1;padding:16px 4px 4px;border-left:2px solid var(--ac);padding-left:14px;margin:18px 0 6px}
.stat{display:flex;gap:10px;margin:14px 0}
.stat .s{flex:1;padding:12px;border-radius:16px;background:var(--s1);border:1px solid var(--line)}
.stat b{display:block;font:600 24px/1 var(--fd)}
.stat span{font-size:12px;color:var(--mu)}
.resp{padding:14px}
.resp .q{margin-top:10px;padding:12px 14px;border-radius:14px;background:var(--bg2);border:1px solid var(--line);font-size:14px;line-height:1.5;color:#D8DCE3;white-space:pre-wrap}
.ava{width:40px;height:40px;border-radius:13px;display:grid;place-items:center;font:800 14px/1 var(--fb);color:#fff;flex:none}

/* bottom nav */
.nav{position:fixed;left:12px;right:12px;bottom:calc(10px + var(--safe-b));height:68px;border-radius:24px;z-index:20;
  background:rgba(21,26,34,.78);backdrop-filter:blur(22px) saturate(1.4);-webkit-backdrop-filter:blur(22px) saturate(1.4);
  border:1px solid var(--line2);display:flex;align-items:center;justify-content:space-around;padding:0 6px;box-shadow:0 20px 40px -18px rgba(0,0,0,.8);
  transition:transform .45s var(--ease),opacity .3s}
.nav.hide{transform:translateY(130%);opacity:0}
.nav button{flex:1;height:56px;border-radius:18px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;color:var(--mu2);font:700 10.5px/1 var(--fb);position:relative;transition:color .25s}
.nav button svg{width:22px;height:22px;transition:transform .35s var(--spring)}
.nav button.on{color:var(--tx)}
.nav button.on svg{transform:translateY(-1px) scale(1.08)}
.nav button.on::before{content:"";position:absolute;top:6px;width:4px;height:4px;border-radius:2px;background:var(--ac);top:auto;bottom:4px}
.nav .plus{flex:none;width:56px;height:56px;border-radius:19px;background:var(--acg);color:#1A0C06;box-shadow:0 10px 26px -8px rgba(255,122,89,.75);margin:0 4px}
.nav .plus svg{width:26px;height:26px}
.nav .plus:active{transform:scale(.92)}
.nav .dot{top:4px;right:calc(50% - 22px)}

/* sheet */
.sheet-bg{position:fixed;inset:0;background:rgba(5,7,10,.62);backdrop-filter:blur(4px);z-index:40;opacity:0;transition:opacity .35s}
.sheet-bg.on{opacity:1}
.sheet{position:fixed;left:0;right:0;bottom:0;z-index:41;max-height:92vh;overflow-y:auto;background:var(--s1);border-radius:28px 28px 0 0;border-top:1px solid var(--line2);
  padding:10px 18px calc(22px + var(--safe-b));transform:translateY(105%);transition:transform .5s var(--ease)}
.sheet.on{transform:none}
.sheet .grab{width:42px;height:5px;border-radius:3px;background:var(--s3);margin:2px auto 14px}
.sheet h2{margin-bottom:4px}

/* toast */
.toast{position:fixed;left:50%;top:calc(12px + env(safe-area-inset-top,0px));z-index:60;transform:translate(-50%,-140%);transition:transform .5s var(--spring);
  background:var(--s2);border:1px solid var(--line2);border-radius:16px;padding:12px 16px;display:flex;gap:10px;align-items:center;font-weight:700;font-size:14px;max-width:92vw;box-shadow:0 20px 40px -14px rgba(0,0,0,.8)}
.toast.on{transform:translate(-50%,0)}
.toast i{width:8px;height:8px;border-radius:50%;background:var(--ok);flex:none;box-shadow:0 0 12px var(--ok)}
.toast.err i{background:var(--er);box-shadow:0 0 12px var(--er)}

/* success */
.success{display:flex;flex-direction:column;align-items:center;text-align:center;padding:30px 10px 10px}
.success svg{width:96px;height:96px}
.success .c{stroke-dasharray:283;stroke-dashoffset:283;animation:draw .8s var(--ease) forwards}
.success .k{stroke-dasharray:60;stroke-dashoffset:60;animation:draw .5s .55s var(--ease) forwards}
@keyframes draw{to{stroke-dashoffset:0}}

/* gate */
.gate{min-height:100%;display:flex;flex-direction:column;padding-top:6vh}
.gate .hero{text-align:center;padding:10px 6px 26px}
.gate h1{font-size:38px;margin-top:20px}
.sun{position:relative;margin:0 auto;width:88px}
.sun::after{content:"";position:absolute;inset:-26px;border-radius:50%;background:radial-gradient(circle,rgba(255,122,89,.35),transparent 65%);animation:pulse 3.5s ease-in-out infinite;z-index:-1}
@keyframes pulse{50%{transform:scale(1.15);opacity:.55}}
.vp{display:flex;gap:14px;align-items:flex-start;padding:14px 4px;border-bottom:1px solid var(--line)}
.vp:last-child{border:0}
.vp .ic{width:40px;height:40px;border-radius:13px;background:var(--s2);display:grid;place-items:center;flex:none;color:var(--ac)}
.vp .ic svg{width:20px;height:20px}
.legal-sec details{border-bottom:1px solid var(--line);padding:2px 0}
.legal-sec summary{list-style:none;cursor:pointer;padding:12px 0;font-weight:700;display:flex;justify-content:space-between;gap:10px}
.legal-sec summary::-webkit-details-marker{display:none}
.legal-sec summary::after{content:"+";color:var(--ac);font-size:20px;line-height:1;transition:transform .3s}
.legal-sec details[open] summary::after{transform:rotate(45deg)}
.legal-sec p{margin:0 0 14px;color:#C5CBD4;font-size:14px;line-height:1.55}

/* tabs (segmented) */
.seg{display:flex;padding:4px;border-radius:16px;background:var(--s1);border:1px solid var(--line);position:relative;margin-bottom:14px}
.seg button{flex:1;height:38px;border-radius:12px;font:700 13.5px/1 var(--fb);color:var(--mu);position:relative;z-index:1;transition:color .3s}
.seg button.on{color:var(--tx)}
.seg i{position:absolute;top:4px;bottom:4px;border-radius:12px;background:var(--s3);transition:all .45s var(--ease);z-index:0}

/* chat */
.chat{display:flex;flex-direction:column;height:100%}
.chat .msgs{flex:1;overflow-y:auto;padding:12px 14px;display:flex;flex-direction:column;gap:6px}
.bub{max-width:80%;padding:10px 14px;border-radius:18px;font-size:14.5px;line-height:1.45;white-space:pre-wrap;word-wrap:break-word;animation:bub .35s var(--spring) both;position:relative}
.bub.me{align-self:flex-end;background:linear-gradient(135deg,#FF7A59,#FF9852);color:#1A0C06;border-bottom-right-radius:6px}
.bub.them{align-self:flex-start;background:var(--s2);border:1px solid var(--line);border-bottom-left-radius:6px}
.bub time{display:block;font-size:10.5px;opacity:.6;margin-top:3px;text-align:right}
@keyframes bub{from{opacity:0;transform:translateY(8px) scale(.96)}to{opacity:1;transform:none}}
.day{align-self:center;font:700 11px/1 var(--fb);color:var(--mu2);padding:10px 0;letter-spacing:.05em}
.composer{display:flex;gap:8px;align-items:flex-end;padding:10px 12px calc(10px + var(--safe-b));background:rgba(11,14,19,.92);backdrop-filter:blur(14px);border-top:1px solid var(--line)}
.composer textarea{flex:1;min-height:46px;max-height:140px;border-radius:16px;padding:12px 14px;background:var(--s1);border:1px solid var(--line2);outline:0;resize:none}
.send{width:46px;height:46px;border-radius:15px;background:var(--acg);display:grid;place-items:center;flex:none;transition:transform .25s var(--spring)}
.send:active{transform:scale(.9)}
.send svg{width:20px;height:20px;color:#1A0C06}
.thread{padding:14px}
.empty{text-align:center;padding:50px 20px;color:var(--mu)}
.empty svg{width:64px;height:64px;color:var(--s3);margin-bottom:12px}
.empty h3{color:var(--tx);font:600 20px/1.2 var(--fd);margin-bottom:6px}

/* admin */
.kpi{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}
.kpi .card{padding:14px}
.kpi b{font:600 30px/1 var(--fd);display:block}
.kpi span{font-size:12.5px;color:var(--mu)}
.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 14px;font-size:13.5px}
.kv dt{color:var(--mu)}.kv dd{margin:0;word-break:break-word}
.code-box{font:800 28px/1 var(--fb);letter-spacing:.18em;text-align:center;padding:20px;border-radius:18px;background:var(--bg2);border:1px dashed rgba(255,122,89,.45);color:#FFB49F}
.switch{width:50px;height:30px;border-radius:15px;background:var(--s3);position:relative;flex:none;transition:background .3s}
.switch::after{content:"";position:absolute;top:3px;left:3px;width:24px;height:24px;border-radius:12px;background:#fff;transition:transform .35s var(--spring)}
.switch.on{background:var(--ok)}.switch.on::after{transform:translateX(20px)}
.list-row{display:flex;align-items:center;gap:12px;padding:14px 2px;border-bottom:1px solid var(--line)}
.list-row:last-child{border:0}
.audit-row{padding:10px 0;border-bottom:1px solid var(--line);font-size:13px}
.audit-row b{font-weight:700}

@media (prefers-reduced-motion:reduce){*,*::before,*::after{animation-duration:.01ms!important;transition-duration:.01ms!important}}
@media (min-width:640px){.view{max-width:560px;margin:0 auto;width:100%}.nav{max-width:540px;margin:0 auto}}
